The Steps Required beweeen MAD & HUG

Solution

My older brother, who is a shrink would certainly agree that there is a right and wrong way of telling someone you are angry at them, or disappointed with their actions. Consider expressing yourself in the following way;

CALM DOWN: Take a walk, rest and allow your emotions to cool. Identify the cause and find a time to chat.

ACKNOWLEDGE THE DIFFICULTY: This is hard for me to say and difficult for you to hear, but....

SAY I, NOT YOU: I feel hurt, or sad. When someone is accused, they often respond by defending themselves.

FIND OUT WHY? Ask for the other person's viewpoint, and pay attention of what they think?

SAY EVERYTHING: This is the best way to put everything on the table and try doing things different next time.