Listen and Learn

Solution

Everyone should work to master the art of listening. If you tend to zone out when someone else is speaking, or you notice that people don't often choose you as a confidant, it's time to start practicing the skill of listening.

Taking an active, engaged approach to listening improves your relationships and enrich your personal and professional experiences. Learn how to listen with undivided attention and respond in a way which indicates that you were actually listening. This will undoubtedly engage others.

No matter what experiences you have had, most likely there will be folks who know a lot more about certain areas than we do. Be thankful for that and be willing to learn from them.

Personally, I began my journalism career as a print reporter and then, thanks to an internship and a unique opportunity I could never have planned, I wound up working for many years in broadcast, both Radio and TV. While those experiences have helped me tremendously as a newsman, they've had some limits.

I worked in broadcast, covering events but going live wasn’t a comonplace occurrence. Today, live feeds are an essential part of all newsgathering, so video journalists have very different expectations than years ago.

The best practice is to pay close attention, listen carefully, learn and then listen a lot more. That won’t just help you make smart decisions. It will help all of us build trust.