Listen and pay attention
Acknowledge others
Think the best
Be inclusive and tolerant
Speak kindly and smile
Accept and give praise
Respect others' opinions
Mind your body language
Be agreeable to everyone
Keep it down and rediscover silence
Respect other people's time and space
Apologize earnestly
Assert yourself, but avoid personal questions
Care for your others and be a considerate
Think twice before asking for favors
Refrain from unnecessary complaints
Accept and give constructive criticism
Take care of nature and the environment
Don't shift responsibility and blame
Treat others the way you want to be treated
http://www.instituteforcivility.org/who-we-are/what-is-civility/
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