American workers are frightened and developed a trend. It’s called “job hugging”, and highlights a shift in labor market psychology.
Here's a breakdown of what's going on and what it means:
- Workers are staying put despite being unhappy or disengaged.
- This behavior is driven by economic uncertainty and fear of not finding another job.
- Confidence in job prospects has hit a record low (since 2013), per the Federal Reserve Bank of New York.
- The drop in confidence spans all demographics, but is especially strong among those with only a high school education.
- Turnover Trends Are Changing
- Typically, low engagement leads to higher turnover, which can act as a pressure valve for workplace morale and productivity.
- Now, disengaged workers are staying, potentially dragging down team performance and culture.
- Management Challenges Increase
- Managers can’t rely on natural attrition to refresh teams.
- Instead, they need to invest more in re-engaging unhappy employees, which takes time, money, and skill.
- Wider Economic Anxiety
- Even in a relatively strong labor market (by traditional metrics like unemployment rate), worker sentiment is low—indicating a disconnect between macro data and personal experience.
- Rising costs of living, fear of layoffs, and unstable sectors may all be contributing.
Implications the boss
- Retention ≠ Satisfaction: Just because people aren't quitting doesn’t mean they’re happy or productive.
- Watch for “quiet quitting”: Employees who do the bare minimum are harder to spot but just as damaging.
- Boost internal mobility: Giving current employees pathways to grow can combat stagnation.
- Prioritize communication & trust: Employees may fear job hunting, but if they also fear their current employer, morale will crater.
What workers think
For many employees:
- “It’s better to stay in a bad job than risk having no job at all.”
- “My options feel limited—even if I want to leave, where would I go?”
This risk-averse mindset can breed complacency and burnout, especially in industries where job satisfaction is already low.
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